At Hapimix, we're dedicated to blending the wonders of science with the magic of mushrooms and other proven adaptogens, creating energy products we believe will revolutionize your well-being. We're so confident in the transformative power of our offerings that we present to you our 30-Day Hapiness Guarantee.
We invite you to embark on a 30-day journey with our products, confident that you'll love the changes they bring to your life. However, we understand that every journey is unique, and should our products not meet your expectations, our guarantee is here to ensure your satisfaction.
Here's how it works:
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Trial Period: We encourage you to use any of our products consistently for at least 30 days to truly experience their benefits. This period is crucial for the magic to unfold. For optimal results, consume both Mushroom Energy Powder and Mushroom Energy Tabs daily over this period.
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Refund Eligibility: If, after this period, you feel our product hasn't brought Hapiness to your life, you may request a refund within 30 days of receiving your initial order. We offer refunds for up to one opened bag of powder and/or one opened tube of tabs per order to ensure you have had a genuine opportunity to test the impact of our products.
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Exclusions: Our Hapiness Guarantee does not cover shipping costs, multiple items from the same order, special trial offers, repeat orders, or orders sent to an address where we have sent product before. We maintain a one-item refund policy to keep the spirit of our guarantee focused on genuine experiences.
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Defective or Damaged Products: Should you receive a product in a less-than-perfect state, please reach out to us at hello@hapimix.com within 24 hours of delivery. Provided evidence of the defect or damage, we may make exceptions to our policy in these rare cases to ensure your satisfaction.
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Requesting a Refund: To initiate a refund request, simply contact us at the email provided. We may ask you to share your experience and complete a brief survey, helping us to understand your perspective and continually improve.
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Refund Process: Refunds, granted at our discretion, will be issued to the original payment method, excluding the cost of return shipping. Expect your refund within 15 business days from the day we receive the returned item.
Your journey towards a more energetic, vibrant life is important to us, and our Hapiness Guarantee is designed to ensure that journey is risk-free and fulfilling. Dive into the Hapimix experience, knowing we're here to support your path to well-being.